Floor And Decor Return Policy : Lindakendall

Floor And Decor Return Policy

Floor & Decor, a leading retailer of flooring and home décor products, offers a hassle-free return policy to ensure customer satisfaction. Understanding the importance of making the right choice when it comes to home装修items, Floor & Decor provides flexible options to return or exchange products that do not meet your expectations.

Return Qualifications

To be eligible for a return, products must be in their original condition, with all packaging and accessories intact. Additionally, proof of purchase (receipt or invoice) is required for all returns.

Timeframe

Floor & Decor offers a generous return period of 90 days from the date of purchase. This provides ample time for customers to assess their purchases and make informed decisions.

In-Store Returns

Customers can return eligible products to any Floor & Decor retail location. Upon arrival, a store associate will assist with the return process, inspect the product, and issue a refund or exchange as per the policy guidelines.

Online Returns

Floor & Decor also offers online returns for products purchased through its website. Customers must initiate the return process by contacting customer service or creating a return request online. The returned product must be shipped back to Floor & Decor in its original packaging with a completed return form.

Exceptions

Certain products are exempt from Floor & Decor's return policy, including:

Custom orders or special-order items
Opened or installed products
Products damaged due to customer negligence or misuse
Gift cards

Refund Policy

For eligible returns, Floor & Decor will issue a refund in the same form of payment used to make the original purchase. Refunds will be processed within 14 business days of receiving the returned product.

Exchanges

Customers wishing to exchange a product for an alternative item can do so at any Floor & Decor retail location. The exchange must be completed within the 90-day return period, and the exchanged product must be of equal or greater value than the original purchase.

Customer Service

For further assistance or inquiries regarding Floor & Decor's return policy, customers can contact customer service via phone, email, or through the company's website. Floor & Decor's dedicated customer service team is available to provide support and guidance throughout the return process.